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IMPORTANT! AFF is Stealing From You!  

49AK 62M
646 posts
11/23/2008 11:12 am

Last Read:
12/6/2008 9:28 pm

IMPORTANT! AFF is Stealing From You!


This is an important posting and commentary about everyone's CityHookups.com account. Please read...

CityHookups.com has recently reconfigured their email system so that it AUTOMATICALLY deducts 100 points from email users every time they send email. For a more complete description, please read this posting in the Site Support blog.

What are points?
CityHookups.com members earn points for various activities. For example, every time you post a blog, a picture, refer someone to CityHookups.com, post or comment on a magazine article... among other activities, CityHookups.com awards you points (up to some limit). The points are redeemable for things that have value. For example, you can subscribe as a gold member for a month for 4000 points... For a complete rundown on points, check out the points price list from your main page - the link is directly below your email message status at the top of your page.

How is CityHookups.com stealing from you?
CityHookups.com has recently changed their email system so that when you send an email to someone, as long as you have some points, CityHookups.com will automatically deduct 100 points from you and request a return receipt on that email, unless you specifically request that they do not (there is a checkbox at the bottom of the email page that you have to UNCHECK) Until recently, the default was that you did not get a return receipt, unless you specifically requested it. The default now is that you will request a read notification unless you specifically uncheck the return receipt box. Fortunately, once you have bled away all of your points, the system will revert back to NOT requesting a return receipt... so you won't go in the hole with your emails. But that is no consolation to people that inadvertently spend all of their points on return receipts they did not want.

Why is this new default bad?
Because the new default requires that you take a specific action to avoid being charged for this service, rather than the the more ethical manner, where you request the service, and are then charged for it. This is just a way for CityHookups.com to bleed away points from users who might not know, or might forget to uncheck the return receipt box.

Think what you will about points - I have over 4000 of them myself, and I never use them. But, they have real value with CityHookups.com - they are redeemable for services and upgrades, and have a cash value - you can buy points from CityHookups.com. 1000 points costs $10... so every return receipt potentially will cost you $1, if you inadvertently leave the return receipt box checked. From CityHookups.com's point of view, it is as if I have $40 on account with them, and I am not spending it. This is a way for them to erase liabilities from their books by providing services that people don't want.

Do I have to spend 100 points for every email I send?
No. But in order NOT to be charged 100 points (the equivalent of $1), you have to UNCHECK the return receipt checkbox every time you send an email. Sure, you still have a choice to be charged, or not... but as things are now, the uninformed will be charged 100 points, and the cost of errors now falls on the consumer.

What can I do to change this?
Make your voice heard with CityHookups.com! The easiest and fastest way is to go to the Site Support Blog and comment there. There are CityHookups.com staff reading and commenting on this blog, and it appears that it is a viable channel to get your feelings about this topic heard.

Here is the link again: Click here to go to the Site Support Blog and complain about the change in the CityHookupscom email system

On a more personal note... I find this particularly angering. There are so many things wrong with CityHookups.com - poor site design, sloppy coding, censorship - the list goes on and on. It is one thing to be incompetent. It is another to be unethical in business. This is the CityHookups.com equivalent of forcing you to take an extended service contract without knowing that you're paying for it... or going through the drive through and being charged for 'super size' without being asked.

If I want a return receipt for my email, I will check the box, and pay the 100 points. I don't need CityHookups.com's help to separate me from my money!

Do me a favor, and do yourself a favor. Go complain!

rm_MuppetiN 56M

11/23/2008 11:51 am

I Don't pay for this... yet, so they are not stealing... yet


49AK 62M
1820 posts
11/23/2008 12:05 pm

    Quoting  :

If you complain today, they will reimburse you your points... but we really need to get it changed! Please do complain! and thanks for visiting!


roxy54sexy 61F
8914 posts
11/23/2008 12:42 pm

Hello, That is unfortunate to me and a bad way of doing business and should be stopped.

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49AK 62M
1820 posts
11/23/2008 12:59 pm

    Quoting roxy54sexy:
    Hello, That is unfortunate to me and a bad way of doing business and should be stopped.
Please take a minute and go to the Site Support blog and complain. CityHookups.com needs to hear from the users that this isn't acceptable!

Thanks for reading!


49AK 62M
1820 posts
11/23/2008 1:02 pm

    Quoting  :

Well... you're welcome... Please take a minute and go to the Site Support Blog and complain to them... it will make a difference (I hope)!

There is someone there reading and commenting about the blog!

Thanks for visiting!


49AK 62M
1820 posts
11/23/2008 6:43 pm

    Quoting  :

I saw that you had done that... thanks a lot... That was the first miracle... the second would be that they change the policy... The comments in the Site Support Blog seem pretty adamant... so that is good... it would be great if we could get another hundred or so postings...

Thanks again!


49AK 62M
1820 posts
11/24/2008 3:22 pm

    Quoting rm_MuppetiN:
    I Don't pay for this... yet, so they are not stealing... yet
Ah, but they are stealing!

Suppose someone gives you a plane ticket, and you earn frequent flier miles for the flights. Then, when you go to read your online mileage statement, they take 100 miles from you for accessing your statement online. The give you the option of not having the miles deducted, but you have no idea they're being deducted in the first place.

That is stealing.

Your CityHookups.com points have cash value... even though you don't pay for the service.


howsitgoiing 41M
2606 posts
11/25/2008 10:06 pm

AWESOME BLOG!!!!

I didn't get a chance to read your other 3 blogs yet, I will though. I have read this blog and the support team blog, I also commented on the support team blog. I'll be spreading the word about this to everyone who will listen, and hopefully they will visit the support team blog and voice there opinion as well. Keep up the good work, I appreciate it.


49AK replies on 11/25/2008 11:34 pm:
Thanks for reading, and thanks for commenting to CityHookups.com...

I got another response back from them, and posted it in my blog...

Update CityHookupscom Continues to Bleed Our Points

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