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| Blogs > 49AK > Out of the Ordinary |
IMPORTANT! AFF is stealing from you!
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IMPORTANT! AFF is stealing from you! This is an important posting and commentary about everyone's CityHookups.com account. Please read... CityHookups.com has recently reconfigured their email system so that it AUTOMATICALLY deducts 100 points from email users every time they send email. For a more complete description, please read this posting in the Site Support blog. What are points? CityHookups.com members earn points for various activities. For example, every time you post a blog, a picture, refer someone to CityHookups.com, post or comment on a magazine article... among other activities, CityHookups.com awards you points (up to some limit). The points are redeemable for things that have value. For example, you can subscribe as a gold member for a month for 4000 points... For a complete rundown on points, check out the points price list from your main page - the link is directly below your email message status at the top of your page. How is CityHookups.com stealing from you? CityHookups.com has recently changed their email system so that when you send an email to someone, as long as you have some points, CityHookups.com will automatically deduct 100 points from you and request a return receipt on that email, unless you specifically request that they do not (there is a checkbox at the bottom of the email page that you have to UNCHECK) Until recently, the default was that you did not get a return receipt, unless you specifically requested it. The default now is that you will request a read notification unless you specifically uncheck the return receipt box. Fortunately, once you have bled away all of your points, the system will revert back to NOT requesting a return receipt... so you won't go in the hole with your emails. But that is no consolation to people that inadvertently spend all of their points on return receipts they did not want. Why is this new default bad? Because the new default requires that you take a specific action to avoid being charged for this service, rather than the the more ethical manner, where you request the service, and are then charged for it. This is just a way for CityHookups.com to bleed away points from users who might not know, or might forget to uncheck the return receipt box. Think what you will about points - I have over 4000 of them myself, and I never use them. But, they have real value with CityHookups.com - they are redeemable for services and upgrades, and have a cash value - you can buy points from CityHookups.com. 1000 points costs $10... so every return receipt potentially will cost you $1, if you inadvertently leave the return receipt box checked. From CityHookups.com's point of view, it is as if I have $40 on account with them, and I am not spending it. This is a way for them to erase liabilities from their books by providing services that people don't want. Do I have to spend 100 points for every email I send? No. But in order NOT to be charged 100 points (the equivalent of $1), you have to UNCHECK the return receipt checkbox every time you send an email. Sure, you still have a choice to be charged, or not... but as things are now, the uninformed will be charged 100 points, and the cost of errors now falls on the consumer. What can I do to change this? Make your voice heard with CityHookups.com! The easiest and fastest way is to go to the Site Support Blog and comment there. There are CityHookups.com staff reading and commenting on this blog, and it appears that it is a viable channel to get your feelings about this topic heard. Here is the link again: Click here to go to the Site Support Blog and complain about the change in the CityHookupscom email system On a more personal note... I find this particularly angering. There are so many things wrong with CityHookups.com - poor site design, sloppy coding, censorship - the list goes on and on. It is one thing to be incompetent. It is another to be unethical in business. This is the CityHookups.com equivalent of forcing you to take an extended service contract without knowing that you're paying for it... or going through the drive through and being charged for 'super size' without being asked. If I want a return receipt for my email, I will check the box, and pay the 100 points. I don't need CityHookups.com's help to separate me from my money! Do me a favor, and do yourself a favor. Go complain! |
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Thanks...I rarely send emails but I respond often....
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Thanks for visiting... It hasn't cost me any points yet... I don't send that many emails... But I don't think that CityHookups.com will ever adequately reimburse people... and ultimately, CityHookups.com needs to change this default. I think the only way to get satisfaction is to swamp CityHookups.com with complaints... One other way that we might affect change would be for people who already pay for gold memberships to redeem their points for their subscription. This takes real dollars out of their cash flow. Anyway, thanks for visiting!
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